Shipping Policy
At Carbonera Fine Jewellery (CFJ), we strive to ensure a smooth and secure shipping experience for our valued customers. Please review our shipping policy for details on our shipping practices.
Domestic Shipping (India)
Free Shipping
We offer complimentary shipping on all orders within India.
Processing Time
Orders will be processed and shipped within 15 business days from the date of order placement.
Delivery
All domestic shipments will be delivered free of charge via our trusted carriers. We request customers to inspect the package for any damage or tampering before accepting or signing for the receipt.
Packaging
Secure Packaging
Each jewelry package is securely and durably packed to ensure its safety during transit. Your order will arrive in a secure, tamper-proof package, with items presented in an exclusive Carbonera Fine Jewellery box.
Included Materials
Along with your jewelry, you will receive the relevant certificates and warranty card (if applicable).
International Shipping
Shipping Charges
International shipping costs will be calculated at checkout based on the destination and delivery options selected.
Processing Time
Orders will be processed within 15 business days. Delivery times may vary based on the shipping destination and customs processing times.
Policy Updates
We reserve the right to modify our shipping policy at any time. Please review this policy regularly to stay informed of any changes. All updates and modifications will take effect immediately upon posting on our website. If material changes are made, we will notify you via our website to ensure you are aware of the current shipping practices and any relevant details.
For any questions or concerns regarding our shipping policy, please contact our customer service team at hello@carboneradiamonds.com.